CN language
FAQ
Q&A

Q&A

I want to know the price of some instruments; can you give me a quote?

Yes. Please call, email, or leave the following information via our WeChat public account, our friendly sales representatives will contact you as soon as possible. (Name/Company/Title/Mobile/Email)

I want to upgrade the instrument software, can I upgrade?

Yes, you can leave your message to us and our Service Department colleagues will contact you as soon as possible.

Can you relocate my instrument to other places?

Yes, tekon biotech provides relocation service. Please contact us for details.

I am very interested in the instruments and want to represent tekon biotech as distributor.?

To become an official distributor, please email your company's basic information and provide us your official proposal. Once received your proposal, we will email you shortly.

I am very interested in your products. Can I request a seminar?

Yes. There is a request for “request a seminar” at the top right of our website. After completing the form, our friendly sales team will contact you as soon as possible.

I contacted the original manufacturer of the product, but no one has contacted me.

tekon biotech is the distributors of those instrument in Greater China area. After the original manufacturer receives your message, tekon biotech will contact you shortly.

I need to submit the tender immediately and my quote is in urgency.

Please be assured that our sales team will contact you within 24 hours after receiving your contact information and enquiry.